Name: Heritage Inn
Address: Hotel Complex 4, Jaisalmer - Sam - Dhanana Road, CVS Colony, Kishan Ghat, Jaisalmer, Rajasthan, 345001, IN
Telephone: +918233458431
Price range: ₹₹
Rating: 4.3

Question 1

What are the check-in and check-out times?

Accepted Answer

Check-in time is 3:00 PM and check-out time is 12:00 PM. Early check-in and late check-out can be arranged subject to availability. Please contact our front desk for assistance.

Question 2

Is airport transfer available?

Accepted Answer

Yes, we offer complimentary airport transfers for guests staying in our suites. For other room categories, airport transfers can be arranged at an additional charge. Please contact our team at least 48 hours prior to arrival.

Question 3

What dining options are available at the hotel?

Accepted Answer

Bageecha, our garden restaurant at the heart of the property, serves authentic Rajasthani cuisine alongside Indian, continental, and Chinese favourites for breakfast, lunch, and dinner. Room service is available 24 hours, and private candlelight dinners can be arranged on the terrace. We can accommodate special dietary requirements with advance notice.

Question 4

Do you have spa and wellness facilities?

Accepted Answer

Yes, we offer restorative therapies including signature massages, facials, body treatments, guided yoga, and meditation, along with a swimming pool set in our gardens. Please let us know of your interest when making your reservation so we can arrange treatments ahead of your stay.

Question 5

Is the hotel suitable for children?

Accepted Answer

Families are welcome. Our lawns and gardens give children room to play, the pool is family-friendly, and Bageecha has a children's menu. We can add extra beds in most room categories.

Question 6

What is your cancellation policy?

Accepted Answer

Reservations cancelled 15 days or more prior to arrival receive a full refund. Cancellations made less than 15 days prior to arrival are non-refundable. Some promotional rates may carry different terms, which will be shared at the time of booking.

Question 7

Do you host weddings and events?

Accepted Answer

Yes. We have an indoor banquet hall, a rooftop terrace, and grounds that hold up to 1,000 guests, plus an events team to plan around whatever you're hosting.

Question 8

Is Wi-Fi available?

Accepted Answer

Complimentary high-speed Wi-Fi is available throughout the property, including all guest rooms, public areas, and outdoor spaces.

Question 9

What payment methods do you accept?

Accepted Answer

We accept all major credit cards (Visa, MasterCard, American Express), debit cards, UPI, and bank transfers. Cash payments are also accepted in Indian Rupees.

Question 10

Do you offer experiences and excursions?

Accepted Answer

Yes, our travel desk arranges a variety of experiences including desert camel safaris, jeep safaris, guided tours of Jaisalmer Fort and nearby heritage sites, cooking classes, folk performances, and private dining. We recommend booking these in advance to ensure availability.

Question 11

How far is the hotel from the airport and railway station?

Accepted Answer

We are located on Sam Road, approximately 2 km from Jaisalmer Airport and 4 km from Jaisalmer Railway Station. Jaisalmer Fort and the city centre are just a short drive away.

Question 12

Is parking available at the hotel?

Accepted Answer

Yes, complimentary parking is available on the property for all guests, including space for cars and coaches.

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